There are 3 steps in the go card concession application process.

  1. step oneEnter Details
  2. step twoReview Details and Submit
  3. step threeConfirmation

Enter your go card number

There was a problem with your information:

Your go card number is the last 16 digits located on the back of your card.

* This is the number that appears on the back of your go card.

Account details

Provide details of the cardholder.

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* A phone number and email address are needed so TransLink can notify you about the outcome of your application.  We'll also notify you when concession fares are applied to your go card and when they're about to expire.
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* This is your student number which may not be the same as the number on your student ID card.
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For Tertiary and Asylum Seekers:
The Department of Transport and Main Roads (TMR) is committed to protecting your personal information in accordance with the Information Privacy Act 2009. With your consent, the personal information collected will be used by TMR for the purposes of assessing your eligibility for a Concession and to provide you with SMS or email notifications where relevant. Apart from seeking confirmation of entitlement from the relevant organisation and contracted public transport business partners, your personal information will not be disclosed to any other third party without your consent unless authorised or required to by law. For a copy of our Privacy Statement visit translink.com.au or call 13 12 30.

For Newstart Allowance and Youth Allowance Job Seekers:
I authorise:
  • The Department of Transport and Main Roads to use Centrelink Confirmation eServices to perform a Centrelink enquiry of my Centrelink customer details and revalidate my eligibility on a (weekly/fortnightly) basis to enable the business to determine if I qualify for a public transport concession.
  • The Australian Government Department of Human Services (the department) to provide the results of that enquiry to the Department of Transport and Main Roads and for Cubic Transportation Systems to provide or remove a public transport concession on my go card.
I understand that:
  • The Department will disclose personal information to the Department of Transport and Main Roads and Cubic Transportation Systems including my CRN/date of birth/payment type/payment status to confirm my eligibility for a public transport concession.
  • this consent, once given, remains valid while I am a customer of the Department of Transport and Main Roads unless I withdraw it by contacting the Department of Transport and Main Roads or the department.
  • if I withdraw my consent, I will not be eligible for the concession provided by the Department of Transport and Main Roads.
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Please note that all form fields with a red star are required.

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